Cremation Ashes Jewellery & Keepsakes FAQ
How does the cremation ashes jewellery process work?
Ordering a piece of memorial jewellery is a gentle, stress-free process designed to give you complete peace of mind. We handle every step with the utmost dignity, working strictly on one single batch at a time and lighting a candle in our Dublin studio to honour your loved one while your custom keepsake is being hand-poured.
Once you select your design and complete your order securely via our Stripe links, we take care of the rest. We will automatically post a specialized, secure collection kit straight to your door so you don't have to worry about finding the right containers. For a full step-by-step breakdown of how we safely receive, design, and return your precious keepsakes, please view our detailed Cremation Ashes & Hair Inclusion Process page.
We only require a very small amount to craft your memorial piece. When your specialized collection kit arrives at your home, it will contain a secure, dedicated pouch designed to hold the exact amount needed for the specific style of jewellery you have ordered (whether it is a ring, earring set, pendant, or charm). This applies to both single orders and our family bundle offers.
Should there be any precious elements remaining after the hand-pouring process is complete, we treat them with the utmost reverence. You have two deeply meaningful choices for these unused elements: we can either return them safely to you alongside your finished jewellery, or you can select the option for us to place them gently into our private studio memorial garden, beautifully planted with roses and lilies.
Yes, absolutely. Every single memorial piece we craft is entirely unique. Inside your automatic collection kit, you will receive our official Memorial Keepsake Creation Details Form.
This form is your personal design space where you can specify your chosen colour palettes, shimmer effects, and structural requirements for your chosen style of jewellery. If you have taken advantage of our special bundle offers (sets of 2, 5, or 10), a separate creation form is provided for every individual piece in your order. This ensures that each family member can customize their own keepsake to match their unique personal choice and vision perfectly.
Protecting your loved one's elements is our highest priority. Your Memorial Keepsake Creation Details Form lets you choose the delivery and return method you feel most comfortable with.
We highly recommend using An Post Registered Post, which provides full tracking and a signature upon delivery to ensure your kit arrives safely into our hands. Alternatively, if you are based in the area, you can select the option for personal collection and drop-off directly at our Dublin studio. To read more about our strict secure handling standards, please review our The Cremation Ashes & Hair Inclusion Process guide.